Vip98's Terms and Conditions

1 General Terms & Conditions

Vip98 (referred to herein as the "Platform" or "we") is an online gaming platform operated exclusively for users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between the Platform and its users.

These Terms and Conditions were last updated in January 2026. vip98 reserves the right to amend these terms at any time. Any changes will be announced on the Platform along with the effective date.

Applicability

These Terms and Conditions apply to the vip98 website, mobile app, and all associated services. Separate terms may apply to specific promotions or games, in which case those specific terms will take precedence.

2 Account Registration & Eligibility

To register and use services on vip98, you must meet the following requirements. It is each user's responsibility to comply with these Terms and Conditions.

Age Requirement

• You must be at least 18 years old to use vip98.
• A copy of your national ID or passport may be requested at any time for age verification.
• Registering with a false age will result in immediate account termination and possible forfeiture of deposited funds.

One Account Policy

• Only one account is allowed per person, household, or IP address.
• Opening multiple accounts is strictly prohibited and is a punishable offense.
• If a duplicate account is detected, all associated accounts will be closed and all bonuses will be forfeited.

Accuracy of Information

All information provided at registration must be truthful, accurate, and complete. Providing false information or failing to update your details may result in account suspension. In particular, your mobile number and payment account details must be registered in your own name.

3 Deposit & Withdrawal Policy

The following Terms and Conditions apply to all financial transactions on vip98 to ensure they are secure and processed promptly. Deposits and withdrawals can be made easily via Mobile Banking, Nagad, and Rocket.

Deposit Rules

Withdrawal Rules

• Account verification (KYC) must be completed before a withdrawal can be processed.
• Minimum withdrawal amount is BDT 500.
• Withdrawal requests are typically processed within 30 minutes to a maximum of 24 hours.
• Withdrawals will only be sent to the same account used for the original deposit.
• Winnings derived from bonuses are subject to wagering requirements before withdrawal.

4 Bonus & Promotion Terms

All bonuses and promotions on vip98 are subject to specific terms and conditions. Please read the applicable terms carefully before claiming any bonus.

General Bonus Rules

• Each bonus offer has its own wagering requirement. Typically, you are required to wager 15 to 30 times the bonus amount.
• Wagering requirements must be completed within the specified period after a bonus is received, or the bonus will be forfeited.
• Multiple bonuses cannot be active at the same time unless explicitly permitted.
• There is a maximum win cap on bonus balance — the limit for each bonus is stated on its respective page.

Welcome Bonus

New users are eligible for a Welcome Bonus on their first deposit. This bonus can only be claimed once and cannot be used across multiple accounts. If a withdrawal is made before the Welcome Bonus wagering requirements are met, both the bonus and any winnings derived from it will be forfeited.

Referral & Cashback

• To qualify for a referral bonus, the referred person must make their first deposit and place a minimum required wager.
• Cashback is calculated weekly based on net losses and credited directly to your account balance.
• Vip98 reserves the right to modify or cancel any promotion at any time.

5 Gaming Rules

All games on vip98 are conducted fairly. Game outcomes are determined by a certified RNG (Random Number Generator) system that cannot be manipulated by any party.

Technical Issues Policy

• If your internet connection drops or a server issue occurs during a game, the outcome of that round will be determined based on the server's records.
• If a technical error results in an incorrect payout, vip98 reserves the right to recover the excess amount.
• If a bug or error is detected in any game software, it is the user's responsibility to notify the support team immediately.

Bet Cancellation Policy

• If an event in Sports Betting is cancelled or abandoned, the stake for that bet will be refunded to your balance.
• If a game is cancelled due to a dealer error at the Live Casino, the wagered amount will be refunded.
• Vip98 reserves the right to suspend bets if the results of a sporting event are delayed.

6 Prohibited Activities

The following activities are strictly prohibited under vip98's Terms and Conditions. Violations may result in account closure as well as legal action.

7 Account Closure & Suspension

Vip98 reserves the right to suspend or close accounts without prior notice in the following circumstances.

Platform Rights

• Immediate account closure for any breach of terms and conditions.
• Temporary suspension pending investigation if fraud, forgery, or suspicious activity is detected.
• Vip98 reserves the right to hold withdrawals pending until KYC verification is complete.

User Rights

• Any user may submit a request to close their own account.
• Any balance remaining in your account may be withdrawn prior to closure, provided no violations have occurred.
• If you believe your account was closed unfairly, you may submit an appeal to our support team.

8 Privacy & Personal Data

Vip98 treats the protection of users' personal data as its highest priority. Our detailed Privacy Policy this link Available here. Below is a summary of the key points.

Data Collection

• Your name, mobile number, and payment details provided at registration are collected.
• Gaming history, transaction records, and platform usage data are stored automatically.
• A copy of your identity document may be requested for KYC verification.

Use of Data

• Collected information is used solely for account management, transaction processing, and service improvement.
• Information may be shared when required by law or upon request by a regulatory authority.
• Personal data is never sold to third parties.

9 Responsible Gaming Policy

Vip98 believes gaming is a form of entertainment, not a source of income. We encourage all users to play responsibly. As part of these Terms and Conditions, we provide the following tools and resources.

Self-Control Tools

• Deposit Limits: You can set your own daily, weekly, or monthly deposit limits.
• Taking a Break: Your account can be temporarily suspended for a period of 24 hours to 30 days.
• Self-Exclusion: If you wish to take a long-term break from gaming, you may apply for permanent self-exclusion.
• Reality Check: Notifications about your gaming time and spending will be sent at regular intervals.

If You Need Help

If you feel that gaming is negatively affecting your life or someone you know, please reach out to our support team. We are ready to help with complete confidentiality. For more information, visit our Responsible Gaming View page.

10 Terms Changes & Contact

Vip98 reserves the right to update these Terms and Conditions, in whole or in part, at any time. Users will be notified of significant changes via email or SMS.

Effect of Changes

• Continued use of the platform after any changes to the terms constitutes acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.
• The date of any changes will always be noted at the top of this page.

Dispute Resolution

Any dispute should first be directed to our support team for resolution. The support team will respond in writing within 72 hours. If the matter cannot be resolved through support, it may be referred to an international gaming commission for settlement.